We do not accept returns or exchanges on the following items:
-Specially ordered items
We do not refund shipping costs
Returned/ exchanged items must be dog hair free, clean, unused, and with original tags (if item had tags).
We provide size charts for most items sold by the size. If there isn't a size chart for the item you're looking for, contact us. We are working on updating our website and are aware size charts are not currently available for every item.
Numbers not matching up? Re measure, and ensure your dog is standing straight. Pay attention to measurement instructions on the size chart page. Send us a message for our recommendation if you still aren't sure. It helps to include your dogs weight, and photos from the top, front, and side of the dog.
Local? We often make appointments for fittings
Unsure of your dogs size in something? Send us a message through our website under "Contact Us" or through our Facebook Page.